What does a successful (US) palliative care program look like?

A little different from that found in Australia or New Zealand. 28097_PEC_Palliative_Care_Poster

Here are some ideas which might have resonance in our region.

I love the idea of automatic triggers to referral, which takes away the emotional content for the referrer of whether to refer or not. But our electronic medical record systems lag a long way behind that seen in the US, which is problematic.

I am not sure what I think about the suggested re-brand to “supportive care”. Less threatening for some patients and referrers, for sure. Does it mean we are joining the ranks of the death deniers, though?
Excellent reminder about the importance of meticulous communication with referrers. However I suggest that an item missing is laser focus on communication with patients. As patients sit at the centre of our care, I often write the letter to the patient in non medical language, and copy in the referrer and general practitioner. The letters may be light on medical detail for some referrers, but the patients often find them useful to remind them of what we talked about, and to show family, friends and other care givers.

I liked the data down the bottom about readmission rates, that would be a powerful lever for our managers to promote palliative care consultation services. Patients seen by palliative care had dramatically lower readmission rates compared with those not seen.

I would love to see an infographic about our palliative care services data, if you have seen one please let me know!28097_PEC_Palliative_Care_Poster

Sonia

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