New Palliative Care phone advice service in Victoria, Australia

The Palliative Care Advice Service is a phone-based service for people in Victoria, Australia, seeking access to specialist guidance and advice. It offers an advice service for those living with a life-limiting illness and those who support them. The service is for family, friends and neighbours as well as all healthcare workers.

Specialist nurses and doctors provide information about serious illness and symptoms, being a caregiver and the palliative care service system.

For healthcare workers, it offers guidance about prescribing, symptom management, locating appropriate services and decision-making.

The Parkville Integrated Palliative Care Service at The Royal Melbourne Hospital runs the service from 7am – 10pm, seven days a week. The Advice Service is free, confidential and available for everyone in Victoria.

To contact the Palliative Care Advice Service you can call 1800 360 000 or visit www.pcas.org.au for further information.

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